Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Oaksphere ("we", "our", or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• IP address and browser information
• Order history and purchase activity

Payment information is securely processed by trusted third-party payment providers and is not stored directly on our servers.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send marketing emails (only when permitted by law)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

Cookies may be used by:

• Shopify
• Analytics providers
• Advertising partners
• Payment gateways

You may disable cookies through your browser settings, although some features of the website may not function properly.

4. Sharing Your Information

We do not sell your personal information. However, we may share information with trusted third parties necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Email service providers
• Analytics and fraud prevention providers
• Government authorities when legally required

5. International Data Transfers

Because we operate globally, your information may be transferred and processed outside your country of residence, including in countries that may have different data protection laws.

We take reasonable measures to ensure your data remains protected according to applicable privacy regulations.

6. GDPR Rights (European Union)

If you are located in the European Economic Area (EEA), you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

7. California Privacy Rights (CCPA/CPRA)

California residents may have additional rights regarding personal information, including:

• The right to know what information is collected
• The right to request deletion
• The right to correct personal information
• The right to opt out of certain data sharing practices

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

10. Third-Party Services

Our website may contain links or integrations with third-party websites and services. We are not responsible for the privacy practices of third parties.

11. Children's Privacy

Our services are not intended for individuals under the age required by applicable local laws. We do not knowingly collect personal information from children.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on this page.

13. Contact Information

If you have questions about this Privacy Policy or your personal data, contact us: